1- Introduction
JW Electrical Supply (“ we,” “ our,” “ us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online services (the “ Site”).
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.
2- Information We Collect
We collect the following types of information when you visit our website, submit a contact form, or place an order:
A. Personal Information
- Name, business name, and contact details (email, phone, address)
- Billing and shipping information
- Payment details (processed securely by third-party providers)
- Account login credentials (if applicable)
B. Non-Personal Information
- Browser type, IP address, device information, and pages visited
- Traffic data collected via cookies, analytics, and similar technologies
3- How We Use Your Information
A. Personal Information
- Process and fulfill orders, quotes, and service requests
- Communicate with you regarding inquiries, orders, and support
- Improve our website, services, and customer experience
- Send invoices, confirmations, and relevant updates
- Comply with legal and tax obligations
If you subscribe to our email updates or contact forms, we may use your information to send you promotional content or updates about our products. You may unsubscribe anytime.
4- Cookies and Tracking Technologies
Our Site uses cookies and analytics tools (such as Google Analytics) to:
- Analyze traffic and usage patterns
- Improve performance and functionality
- Remember your preferences
You can adjust your browser settings to refuse cookies, though this may affect certain website features.
5- Sharing and Disclosure of Information
We do not sell or rent personal data.
However, we may share your information with trusted third parties, including:
- Payment processors (e.g., PayPal, credit card services)
- Shipping and logistics providers (e.g., UPS, FedEx)
- Analytics and marketing platforms (e.g., Google Analytics, email systems)
- IT and hosting providers who maintain our website and databases
These partners are only authorized to use your data as needed to provide their specific services.
We may also disclose your information if required by law, regulation, or legal process.
6- Data Security
We use industry-standard measures (encryption, secure servers, limited access) to protect your data from unauthorized access, loss, or misuse.
While no system is completely secure, we take all reasonable precautions to safeguard your information.
7- Data Retention
We retain your information only as long as necessary to:
- Fulfill orders and provide services
- Comply with accounting, tax, and legal requirements
- Maintain accurate business records
After that, your personal data will be securely deleted or anonymized.
8- Your Privacy Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
To exercise these rights, please contact us at:
We will respond to all legitimate requests within a reasonable timeframe.
9- Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We encourage you to review their privacy policies before providing any personal data.
10- Children’s Privacy
Our services are intended for business and professional use.
We do not knowingly collect personal information from individuals under 18 years of age.
11- International Data Transfers
If you access our Site from outside the United States, please note that your data may be processed and stored in the U.S., where privacy laws may differ from your home country’s regulations.
12- Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Revisions will be posted on this page with a new effective date.
13- Contact Us
For any privacy-related questions or requests, please contact:
Maryland, USA